Frequently asked questions
Straight answers about what we do, how we contract and where we work. If yours is not here, get in touch.
What services does Quick Solution Oman provide?
Quick Solution Oman provides integrated facility management across hard and soft services: MEP maintenance, HVAC and air conditioning, cleaning and housekeeping, plumbing and drainage, pest control, landscaping and irrigation, civil works and fit-out, and water tank cleaning and disinfection. You can take the full integrated package or any single service line on its own.
Do you offer annual maintenance contracts?
Yes. Most clients use an annual maintenance contract — a fixed-price yearly agreement covering scheduled preventive maintenance plus an agreed allowance of reactive call-outs. For sites needing three or more service lines, the integrated FM contract bundles everything under one scope, one SLA and one account manager. We also take on one-off and project work.
How do I get a quote or a site survey?
Send through the property details via the contact form or by phone/WhatsApp, and we will come back with a scoped quotation. For larger sites we will arrange a survey visit first: we walk the property, inventory the assets and identify what is failing, what is due and what is missing, then issue a written proposal.
Which areas of Oman do you cover?
We are based in Muscat and work across the Sultanate, with mobile teams covering the wider governorates. Multi-site portfolios can be managed under a single agreement.
Do you do one-off jobs, or only long-term contracts?
Both. As well as annual and integrated contracts, we take one-off and project work — deep cleans, fit-outs, tank cleaning, breakdown repairs and handover works — quoted per job with no ongoing commitment.
What building types do you look after?
We write scopes for the sector rather than reusing a template: commercial offices and towers, retail and shopping centres, residential and villa compounds, hotels and hospitality, healthcare facilities, schools and education campuses, industrial and warehousing, and government and public-sector buildings.
What does an integrated facility management contract include?
An integrated contract combines hard services (MEP, HVAC, civil) and soft services (cleaning, waste, landscaping) under a single scope. It typically includes a dedicated account manager, a planned preventive maintenance calendar, an asset register and condition survey at mobilisation, a helpdesk for reactive jobs, and one consolidated monthly report with KPIs against agreed SLAs.
How do you ensure quality and compliance?
Every contract starts with an asset survey and preventive maintenance schedule. Work is documented — inspection records, test certificates and treatment records — and we report monthly against agreed KPIs. Pest control and water tank cleaning use approved products and methods, and produce service records suitable for municipality and inspector audits.
What are your office hours?
Our office hours are Saturday – Thursday, 8:00 AM – 6:00 PM. We are closed on Friday — closed. You can reach us on +968 2255 8217 or info@qsoman.net, and message us on WhatsApp.
Need a facility management partner in Oman?
Tell us about your site and what it needs. We will survey the property, scope the work and come back with a written proposal — no obligation.